From 2018 and still interesting: an argument to bring down the walls between technical and non-technical users of software.

The Morning News https://ift.tt/2xShTIM

Non-technical users are actually highly technical. They have elaborate intuitions about the behavior of the software they use. These intuitions may not be accurate, but they aren’t necessarily less accurate than the false beliefs many skilled programmers have about the tools they use.

↩︎ Hacker Noon

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